See Why Western Mass Families Prefer Excel Homecare & Nursing Services for Excellent Care at Home

Our "CARES" Values

Compassionate

empathetic, caring, and committed.

Accountable

going above and beyond and being trustworthy.

Respectful

to all others, to provide courtesy, professionalism, and consideration for another person.

Excellence

pursuit of growth and improvement, doing our best.

Supportive

to Excel, team members and clients.

Our Mission Statement

Our Passion is to improve the quality of life for our clients and their families.

At Excel Home Care and Nursing Services, we are dedicated to delivering a comprehensive array of services and steadfast support, empowering our clients to maintain their upmost independence and well-being within the comforting embrace of their homes or residences.

Our focus centers on enriching the quality of life for our clients and alleviating the burdens endured by their families, surpassing the potential of independent care. We strive for unwavering Consistency in the excellence of our care, ensuring Continuity in our support, and maintaining seamless Coordination across all aspects of our service delivery. We firmly believe in the power of home health care as a cost effective and convenient alternative to institutional care, and we are unwavering in our dedication to providing the support needed for our clients to age in place with dignity and independence.

As Customer Centric Company, we prioritize empowerment, commitment, and personal development. By investing in growth and by fostering personal development of our employees, fostering innovation and technological advancements to elevate our service to clients, employees, and referral partners alike.

Our home care service areas in Western Mass

Proudly Serving Western Mass!

Counties We Serve in Massachusetts:

Hampden County, Hampshire County, Worcester County, Franklin County, Berkshire County, Central Mass and Western Mass

Cities We Serve in Massachusetts:

Amherst, Ludlow, Northampton, Wilbraham, Chicopee, Holyoke, Agawam Town, West Springfield, Springfield, East Longmeadow, Longmeadow, Brimfield, Palmer, Pittsfield, Tolland Greenfield, & All Surrounding Areas in Massachusetts

About our western mass home health care Team

Meet Our Award-Winning Team

Rebecca

RNBS | President/CEO

Heather

Operations Manager

Rebecca's Story

My journey into home care began with a deeply personal connection to my grandmother, the heart and soul of our family. She embodied love and resilience, but everything changed when my grandfather passed away unexpectedly. Suddenly, my grandmother faced the world alone, unable to drive and struggling with memory issues. Despite her challenges, she fiercely resisted the idea of moving in with my parents or going to an assisted living facility.

As I navigated long hours at work, I felt an overwhelming sense of helplessness. The roles had shifted; it was now my turn to care for the woman who had nurtured me throughout my childhood. I often think back to the countless weekends spent at their countryside home, where I created cherished memories and formed an unbreakable bond with her.

My mother became her lifeline, tirelessly managing her needs—shopping, bill payments, and medical appointments. But as Alzheimer’s crept into our lives, it became increasingly dangerous for her to live alone. Eventually, we faced the heart-wrenching decision to move her in with my mother. It was a painful farewell to the home she had loved so dearly. My mother felt frustrated with the home care companies that struggled to provide reliable caregivers. Fortunately, as a Registered Nurse, I knew many dedicated caregivers and could arrange for them to assist with my grandmother’s care.

As Alzheimer’s advanced, it took away my grandmother’s vitality, leaving her bedridden and unrecognizable. With the help of external caregivers, we managed to keep her comfortable at home during her last months. This experience left an indelible mark on my heart and ignited a passion within me. When the time was right, I decided to start my own home care agency. I had witnessed the immense value of compassionate care and recognized the need for a better home care provider that truly understands families’ struggles.

Today, my agency proudly employs 200 dedicated caregivers who provide compassionate assistance to those in need. I firmly believe that with the right support, individuals with Alzheimer’s and other complex needs can thrive in the comfort of their own homes. Through my agency, I aim to alleviate the heavy burden that family caregivers often carry, enabling loved ones to age gracefully in the sanctuary they cherish.

The fulfillment I derive from this work is immeasurable. It allows me to give others what I was able to help provide for my grandmother years ago. While nothing can replace her presence, caring for my clients feels like an extension of the love and compassion I held for her and my grandfather. Every day, I’m reminded of the importance of home care and strive to honor their memory, knowing we are making a positive impact on families just like ours.

home health care in Hampshire & hampden county

Experienced Nurses for Care Facilities and Compassionate Home Helath Care For Individuals and Families

We Specialize in RN, LPN, CNA, HHA and Therapy Services in All Types of Settings

Since 2002, Excel Homecare & Nursing Services has provided a better healthcare staffing and home care agency, focused on the needs of clients, as well as the needs of our staff. Over 23 years later, we are still owned and operated by our original founder, a Registered Nurse with experience working for agencies that lacked the personal connection.

Today, We Have More Office Locations, Service Areas, and Offerings

We deliver professional staffing and home health care services into a wide variety of settings; including:

  • family homes
  • human service agencies
  • long term care facilities
  • hospitals
  • schools
  • home health care agencies
  • assisted living facilities
  • occupational settings
  • other health care facilities

A Note From Our Founder

When I decided to create Excel Homecare & Nursing Service in 2002, I knew that I wanted an organization that would be a better Home Care Agency. I did not want my staff, clients or patients to feel like they were just another number.

Everything we do at Excel Homecare & Nursing Services is designed to promote the well-being of our patients, caregivers, and clients. Our goal is simple: to treat everyone with dignity and respect, and to provide all patients and clients with quality services and continuity of care.

Consequently, Excel Homecare & Nursing Services is committed to helping facilities, clients, patients, and families face the challenges of today by helping them meet their needs. We believe that overcoming challenges is best accomplished with a team that shares a common goal and knows which steps are suitable and appropriate to find the right solution. Together, we can find solutions for our clients’ staffing needs or for you and your family’s home health care needs.

I hope that your experience with Excel Homecare & Nursing Services reflects the values that we hold and that your interactions with us are professional, personal, and make you feel that you are a special part of the Excel family. 

When I discussed creating Excel Homecare & Nursing Service with my husband in 2002, I knew that I wanted an organization that would be a better Home Care and Healthcare Staffing Agency. I did not want my staff, clients or patients to feel like they were just another number.

Everything we do at Excel Homecare & Nursing Services is designed to promote the well-being of our patients, caregivers and clients. Our goal is simple: to treat everyone with dignity and respect, and to provide all patients and clients with quality services and continuity of care.

Consequently, Excel Homecare & Nursing Services is committed to helping facilities, clients, patients and families face the challenges of today by helping them meet their needs. We believe that overcoming challenges is best accomplished with a team that shares a common goal and knows which steps are suitable and appropriate to find the right solution. Together, we can find solutions for our client’s staffing needs or for you and your family home health care needs.

I hope that your experience with Excel Homecare & Nursing Services reflects the values that we hold and that your interactions with us are professional, personal and make you feel that you are a special part of the Excel family.

Excellent Service and Wonderful Nurses

Excel Nursing Services has continually supported our facility with some of the most outstanding agency staff we have had the pleasure of working with. They continue to provide us with excellent service and wonderful nurses.

Anne
Staffing Coordinator E.L. Skilled, E.Longmeadow, MA

Join Our Springfield, MA home health care Team

Are You a Nurse or Caregiver? Work With Us!

We stand out from the crowd. We’re a locally owned health care services agency, proud to be a Certified Women-Owned Business in Massachusetts. We ensure a small-town touch while providing big agency service. You’ll feel this difference right from the start.

We oversee patient, medical and nursing issues as they arise and work to find solutions. We know that health issues come up on their own schedule, so our office staff and director are on-call 24 hours a day, 7 days a week, to meet your every need.

We use a customized scheduling database that provides clients with accurate coverage and reports. Our software systems manage scheduling and sending confirmations to our staff and clients.

Stay Up to Date with Excel Nursing, Inc

Excel Nursing Services, Inc provides professional nursing and healthcare support services including consultation scheduling, care coordination, and patient support services. Our team assists patients and families by providing guidance, appointment coordination, and healthcare-related service updates.

our Greater Springfield, MA home nursing reviews

See why Massachusetts families choose our home health care services to keep their loved ones safe and happy at home:

Benefits of our Western Mass home health care services

Why Excel Nursing Services is the Safest Choice for Your Loved One

  • Thousands of families served over the last 23 years
  • Comprehensive care options for any situation
  • Licensed and experienced medical professionals
  • Live-in care or hourly care available
  • Receive care at home or in a facility
  • Our staff is on-call 24/7 to attend to your needs
  • All caregivers are supervised by a registered nurse
  • Rigourous background & reference checks for all staff
  • Industry standard-setting training for all caregivers
  • Licensed and insured for your protection
  • Multiple payment options for easily accessible care

western mass home health care process

From Call to Care Plan in 24 Hours

In just four simple steps, you can get started with Excel Home Care and Nursing Services and have your care plan within 24 hours!
Step 01

Call to book your FREE in-home care assessment

Step 01
2
Step 02

We’ll review your medical history, needs, & wants

Step 02
3
Step 03

We’ll develop your personalized care plan

Step 03
4
Step 04

Meet your caregiver and begin care

Step 04

Call now to book your FREE, no-obligation, in-home care assessment

Don't wait until it's too late! Take the first step to a better tomorrow today!

Book Your FREE
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